IMP Product Warranty
Warranty Policies

Warranty Policies

30-Day Warranty / Liability Policy

All products manufactured and distributed by Innovative Medical Products, Inc. (IMP) have a 30-Day Warranty from the date of delivery against defects in materials or in workmanship. The Warranty does not apply if the product was subjected to misuse, neglect, damage, abuse or has been altered in any way from its original design. Altering the design, unauthorized repair or repairing the product through means other than IMP voids the Warranty and Liability to IMP.

Participants of the Value Added Commitment Program qualify for a 1-Year Warranty.

 

30-Day REPAIR Warranty / Liability Policy

All products repaired by Innovative Medical Products, Inc. (IMP) have a 30-Day Warranty from the date of delivery against defects in materials or in workmanship. The Warranty does not apply if the product was subjected to misuse, neglect, damage, abuse or has been altered in any way from its original design. Altering the design, unauthorized repair or repairing the product through means other than IMP voids the Warranty and Liability to IMP.

Participants of the Value Added Commitment Program qualify for a 90-day Warranty.

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The Most Valuable Partner (MVP) relationship ties patient protection into sustained product performance, reliability, and future value.

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Testimonials

  • “It’s very helpful in the OR, for example, we used it last weekend on a sub troch fracture in the lateral position and it helped us position.” 

    - Dr. James Cameron -MD
  • “I like the SteriBump because it’s lint-free, safer for patient positioning because it’s more secure and easier for the doctor to use than wrapping towels.”

    - Caitlyn Pourcho -RN, OR Circulator
  • “From establishing the position and securing the patient to performing procedures and testing range of motion, we created a system that’s faster and easier while also giving doctors completely unrestricted access to the surgical field.” 

    - Ed De Mayo M.D. -Device Inventor
  • Our hospital purchased SteriBump® to replace our handmade ‘bundles’ for many of the same reasons that hospitals moved away from re-sterilizing cloth OR table drapes some years ago. 

    - Anonymous -Central Sterile Services (CSS) Administrator
  • "The best reason I have for using the SteriBump is that it is sterile every time. The sterility is validated. We were using rolled blankets that were sterilized before this that were sterilized in Sterile Processing. It's one less item they have to deal with and try to keep up with."

    - Brenda Conbeer -OR Inventory Coordinator